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Explore the Collection

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Get in Touch

1240 E Verlea Dr

Tempe, AZ 85282

816-815-6205

pokecentraltiktok@gmail.com

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Terms & Conditions

Welcome to Pokecentral! By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By visiting, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy, Refund Policy, and Shipping Policy.

2. Product Disclaimer

  • Our Pokémon Mystery Boxes are hand-assembled and contain randomized items.

  • Contents vary and may include Pokémon cards, sealed packs, singles, or graded cards.

  • While we strive to include high-quality and valuable items, specific contents are not guaranteed, and purchases are made at the buyer’s risk.

  • All product images are for example purposes only and may not reflect the exact contents of your box.

3. Refunds & Cancellations

  • All sales are final. We do not accept cancellations, refunds, or returns on any Pokémon products due to their collectible nature.

  • By purchasing from our site, you agree to this policy.

4. Order Fulfillment & Shipping

  • Orders are typically fulfilled and shipped within 3 business days of purchase.

  • Customers will receive a tracking number once their order is shipped.

  • We are not responsible for delays caused by carriers or incorrect address information provided by the customer.

  • Please refer to our Shipping Policy for full details.

5. Use of Website

  • You agree not to misuse the website or its content, including but not limited to copying product listings, reverse engineering any part of the site, or engaging in fraudulent activity.

  • We reserve the right to refuse service, cancel orders, or suspend accounts if we suspect any misuse or violation of these terms.

6. Intellectual Property

All content on our website — including images, product descriptions, logos, and branding — is the property of [Your Business Name] and may not be used, reproduced, or distributed without written permission.

7. Pricing and Availability

  • All prices are listed in USD and are subject to change at any time without notice.

  • We reserve the right to limit quantities or discontinue any product at any time.

8. Limitation of Liability

Pokecentral shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of any product purchased from our site.

9. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.

10. Contact Us

For any questions regarding these Terms & Conditions, please reach out to us at [Your Email Address] or through our contact form.​

Refund & Cancellation Policy

At Pokecentral, we are committed to providing high-quality Pokémon products, including Mystery Boxes, singles, and graded cards. Due to the collectible nature of our items and the potential for market volatility, all sales are final.

No Refunds or Cancellations

Please note the following:

  • We do not accept refunds or returns on any Pokémon products.

  • Cancellations are not allowed once an order has been placed, as products are often packed and shipped quickly to ensure prompt delivery.

  • This policy applies to all products, including but not limited to:

    • Pokémon Mystery Boxes

    • Individual Pokémon card singles

    • Graded cards and sealed items

We encourage customers to review all product listings carefully and reach out with any questions prior to purchase.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with clear photos, and we will work to make it right.

Thank you for understanding and supporting our business. We strive to bring you the best Pokémon products possible and appreciate your trust in our service!

  • Fulfillment & Shipping Policy

  • At Pokecentral, we aim to get your Pokémon products to you as quickly and safely as possible.

  • Order Processing Time

  • All orders are processed and shipped within 3 business days (Monday–Friday, excluding holidays).

  • You will receive a tracking number via email once your order has been shipped.

  • Shipping Methods

  • We ship via trusted carriers such as USPS, UPS, or FedEx depending on your location and order size.

  • Standard shipping times typically range from 2–7 business days after fulfillment, depending on your location.

  • Packaging

  • All items are carefully packed to ensure they arrive in the same condition they left our hands.

  • Pokémon singles and graded cards are shipped securely in protective sleeves and/or top loaders.

  • Mystery Boxes and larger orders are boxed with care to avoid shifting and damage in transit.

  • Shipping Address Responsibility

  • Please double-check your shipping address before placing your order.

  • We are not responsible for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.

  • International Orders

  • At this time, we may offer limited international shipping. Please contact us prior to purchase if you're outside the U.S.

  • Thank you for supporting our shop—we’re excited to send some Pokémon magic your way!

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